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STORE POLICY

COVID-19 Pure Rarity is taking sanitation precautions to ensure each product and every parcel is disinfected prior to shipment.

 

Processing & Shipping

See the chart below for a detailed general schedule for how packages are processed and shipped out each week.

 

Processing can take up to 3 business days.

 

Free shipping can take between 7-10 business days.

Standard shipping can take between 3-5 business days.

 

Note* Currently, due to the effects of COVID-19 on all postal services there may be a delay in the delivery of your parcel, which is beyond our control.

 

Refunds Returns and Exchanges:

 

In an effort to protect the health of our staff and our customers all sales are final. At this time Pure Rarity will not be accepting returns or allowing exchanges due to COVID-19. Pleasure refer to product descriptions for exact measurements and other important information prior to adding items to cart or checking out.

 

Refunds:

 

Refunds are only available for parcels that are damaged due to no fault of the customer or items returned unopened in their original packaging with all tags and wrappings. Email a description of the damage and images to purerarityllc@gmail.com.

 

FREQUENTLY ASKED QUESTIONS

 

Restocks and New items:

 

1. When are items restocked or new items added?

Every month.

 

Payments:

 

1. What payment methods do you accept?

VISA, Mastercard,

 

2. Do you sell gift cards?

At this time, we do not.

 

Orders:

 

1. When are orders shipped?

Orders are shipped out every Friday at 1 pm for orders placed Monday-Thursday and Monday at 1 pm for orders placed Thursday through Sunday.

 

2. Is tracking information available?

Yes, tracking numbers will be sent to the email used to

 

Shipping:

 

1. Do you ship internationally?

Yes, ship domestically and Internationally.

 

2. How is shipping calculated?

Standard shipping is calculated by destination location and parcel weight.

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